The Five R's

I was telling Rob the other day that Annel's iPod was acting up. It would stop playing a song after a few seconds and navigating the menus was very slow. I only had it for 2 years but the warranty already expired so I wasn't looking forward to costly repairs or buying a new unit. What I forgot was to follow the excellent advice of the Five Rs Assistant website. It turns out the first suggestion of reseting the iPod fixed all the issues. Bravo Apple!